FREQUENTLY ASKED QUESTIONS

1. Why VVSN? 選擇我們的原因

VVSN is a team based in London specialises in change management. The name VVSN came from our mission, to help our clients to see from a vantage point, “vision on vantage”, which our clients are able to leverage our skillset to help themselves adapting to the new chapter. We are more than a service provider, we are your friends and partner to give you a smooth transition. We are here for you throughout your journey both difficult and challenging situations. Our founding advisors are banking veterans with Front Office, Legal, and Compliance experience, and are very familiar with overcoming constant changes, transformation, and challenges. And because of our expertise, we are able to tailor our services to your need, and to provide additional tips and advice in living in London/UK, e.g. tax and insurance.

VVSN是駐倫敦專門管理改變的團隊。這個名字其實亦是我們團隊的任務 ─ 去幫助客戶利用我們的專業知識來宏觀地看整個移居過程，令客戶無需擔心有突如其來的事件。我們的團隊已在銀行界工作多年，擁有前台，合規及法律的經驗，亦正因為這些相關經驗，我們對管理轉變轉型及挑戰非常熟悉，所以亦能夠提供關於在倫敦及英國生活額外的建議例如稅務及保險問題。

2. How does it work? 怎樣開始

We strive to serve you with highest standards and be hassle free as much as possible. All you need to do is shoot us an email, and we will work on how we can help you.

我們想令到整個服務過程簡單方便快捷，所以你只需要電郵給我們，我們就會着手開始研究你的個案。

3. What is the payment method? 付款方法

At the moment, we accept Paypal.

現在只接受PayPal。

4. What if I want to change my mind? 萬一我改變主意

Change your mind, not a problem! We provide 7 Calendar days cool down period.

You will be able to get 100% refund in the first 7 calendar days (after the day of payment).
50% refund from the 8th to 14th day.
No refund after the 14th day.

我們明白這些決定需要經過周詳的考慮，正因如此，我們設立了冷靜期

在付款日後，7天內你可以得到全數退款。
在第8天至第14天你可以得到50%退款。
第15天開始退款要求將不獲接納。